External hard drives are formatted in a way which will make them compatible with Windows machines but not Macs. Here's how to overcome this issue. When I bought the WD My Passport Ultra drive, I was surprised to see that it didn’t support OS X out of the box. My Passport™ for Mac is trusted, portable storage that perfectly complements your on-the-go lifestyle. Compatible with USB-C and USB-A devices, My Passport for Mac comes equipped to connect with today's latest technology.
Hello, I purchased a 1TB external drive my book for my G4 iMac and I keep having problems I am running on OS 10.4.11.I added all the things they tell you to add on to your WD my bookHD and now every time I try to do things the computer seems to not recognize certain applications. I know they are all on the WD My Book under the Memeo folder BUT I have had to re-install iTunes about 10 times saying the application may be corrupted to re-install. Which is not correct, and others.
My iPhoto has totally not been working. It tells me to get an earlier version than the one I have. For some reason now it says that my iPhoto is to new for the library????? Anyways if I do look onto the WD HD like I said I have all my music and my photos backed up but it seems like it's not allowing my computer to work and run the proper way and it is absolutely hell to have to re-install apps all the time for NO reason. PLEASE HELP!!!!!
I should be able to use any application as I please without the WD HD messing with what I am doing. I know it is saving everything.but it seems like it is taking applications although all the icons are there. I don't get it and I cannot find a USER GUIDE or MANUAL anywhere.HEEELLLLLLLPPPPPPPPP!!!!!!!!!!!!! This solution is on our forum: I had the same problem with the Western Digital My Book Essential 1TB External Drive that I bought. It kept failing when I tried to reformat it for my Mac as Mac Extended (journaled).
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I was ready to return the drive because it was so frustrating! I called WD customer support and they walked me through it over the phone: This is what worked perfectly: Use the Apple Disk utility software that comes with your Mac. PARTITION your Mac as 1 Partition and while you are in that same window, SELECT OPTIONS. THIS IS THE KEY: There are 3 radio buttons in the popup window for formatting options. The drive was preset as the bottom button PC formatting and you have to chose the middle button which is for Mac. Click apply and finish formatting your drive.
Works perfectly. One other thing, it is a good idea not to have any applications running when you format the drive.
Hope this helps. 'PARTITION your Mac as 1 Partition and while you are in that same window.' Did you mean 'Partition your WD DRIVE.'
This got me REALLLLLY CONFUSED. Why would I partition my Mac when its the WD (Essential) drive I am having problems with? Or is there something I'm not understanding here? So anyway, I was getting this 'unreadable wd smartware drive' error after plugging my new WD Essential on my iMac and running WD Smartware from the desktop.
The drive icon shows but is inaccessible. I made some google search and got to this page. I selected my WD drive (not my Mac - good lord!) on the list and followed the rest of your advice and it took me 20-30 seconds to finish it. I clicked on its icon on my desktop and the drive shows the contents now. I'm able to transfer files there too. So THANK YOU for the FIX! Saved me the headache of dealing with it.
PS- to the others having similar problems, if you have other external drives attached to your computer, make sure you are selecting the right one that you REALLY WANT TO PARTITION (beware: their icons all look the same!), not another drive where you have backups and other important stuff - imagine LOSING YOUR DATA because you partitioned the WRONG DRIVE!!! Plug in the 1TB Western Digital drive to power outlet and USB port. Ignore the drive and CD icon on the desktop. Now, go to your Applications folder on your Mac hard disk. Open Time Machine and choose the new My Essentials Book as the drive to backup as a Time Machine drive. Click yes to erase the drive and use it for Time Machine. The My Essentials Book is now Mac formatted and ready to use.
It will say Time Machine backup in the icon on your desktop. You can rename this and then reopen Time Machine from your Applications folder, and turn off the Time Machine option, if you choose to.
I just bought a WD Elements also. The seller told me that it is compatible for both Window and Mac. When I first use it with my Mac, I can only read the files but not writing it.
Then I partition my WD Elements as suggested in their website. I initially thought that I could partition the HD to different formats but it did not work.
So I chose the apple partition format and I managed to write the HD. However, when I try to use Window, it cannot recognize my WD Elements. Any suggestions on how I could have the flexibility to use my WD Elements on both Window and Mac? Rockinrobstar you seem really knowledgeable about this!:) Please, please help me! I just got a WD My Book 1 TB Hard Drive. I have two other hard drives and when I plug them into my MacBook Pro they are recognized right away and always pop up on the desktop. I just tried plugging in the new hard drive and it took about one and a half to two minutes to show up on the desktop.
Is this a bad sign about the drive? (Should I be returning it?) Why is it taking so long to recognize? It says on the box that it is Mac and PC compatible.is it taking longer because maybe it needs to be FORMATTED for Mac?
I haven't transferred any files yet because I don't know if I should be returning it. If I do need to format the drive how exactly do I do that - I read the description above.what exactly is the Utilities disk that comes with the computer.? I definitely needs to be a reliable drive that I can use completely on BOTH Macs and PCs.
Pleaseeee take a moment to answer my question. (Or anyone else that has any hints as well:) I would really appreciate it! After weeks of googling, I think this thread may be the solution I'm looking for. I have a WD Passport, formatted as FAT32. It works on both my imac and windows pc, only when I copy files to or from the drive in windows, it's lightning fast, and when I plug it into the imac copying files from the external drive to the imac is painfully slow. I need to use the drive on both the mac and pc, so formatting as NTFS and then downloading the mac NTFS-3G driver.will this solve the speed issue?
Please, please, please someone let me know, this is driving me absolutely crazy!! That was incredible good advice. I too was so frustrated but by doing a google search I stumbled here and lo and behold, it worked perfectly. I had tried previously to back up my files onto the fat32 but any files that were around 4gb or larger were not happening.
I stumbled on that fact while I was at a student's home and I was teaching here how to use final cut pro. She was determined to capture an entire mini dv tape and every one of her captures failed. I did some research and for some reason (probably a newer Mac) I was able to reformat her WD My Book to OS Extended with no problem. I went home and checked my backup and realized I too had the same problem but I could not get it to format to anything but FAT32 until I read your article. WOW THANK YOU. I have a similar problem.
I have a G5 and use it for composing music its very close to permanently crashing. It breaks down on me while I use it and I want to back up my music data, they are Reason files. I also purchased the WD Mybook. I seriously don't know how ot use it.
Ive tried starting a new folder inside the my book hard drive and selecting all the files and placing them in there. When I connect the Wd my book into the pc out of 399 reasin files that pop up only 10 show up as icons the rest are unitentified files, I cant open them Please help. I'd be willing to send some money. [email protected] Thanks.
Hi, I have a G4 dual 450. The hd in it only goes to 28 gig, I only have 17 left.
I need to know some information before purchasing a ext. Had like yours. Can I hook it up and use it to run all my adobe software CS3 and 4.?
I'm in college (2nd) yr. And I need to be able to use the try-out versions of CS4 for Dreamweaver and Flash. My PPC is running very slow with these programs open.
I have CS3 for all the graphic programs, that are mine, but the 4's are trials, I just keep redownloading them when my time is up. I heard, I can put a Ext. FW HD on this G4 and use it like I would my internal. Is this correct. Seems like after a lot of searching, I've found a forum that's answering my questions. So.if you could guide me, i'd truly appreciate it.
[email protected] thanks. I had a problem with my WD 1TB HD not mounting when using firewire, however it mounted fine when using USB. The disk even mounted when plugging it into my other mac.
Even weirder. I tried everything short of reformatting my disk, however I was right about to. I deiced to buy a relatively inexpensive firewire hub (about $20) from amazon and it mounts fine.
The HD still wont mount when plugged directly in to the comp but that's worth not reinitializing my disk. Hub I bought is the Belkin Firewire/USB hub designed for the mac mini. Works great with my iMac.
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